Warranty Information

PUNCH EQUIPMENT products are built and trusted to use unequaled material and craftsmanship excellence to ensure your boxing equipment meets and exceeds the demands of full contact ring sports.

Punch Equipment provides warranty periods as specified in the LOGO LEGEND. Please refer to this legend to select the optimum product for your combative/ fitness and safety requirements.

These warranties are provided against defects in materials and or/ faulty workmanship. The warranty is effective from the date of purchase, to the original purchaser, for all PUNCH EQUIPMENT purchased within AUSTRALIA. (USA, UK, SE Asia, European & Oceanic customers should refer to separate PDF available upon request). Clothing is expressly excluded from our equipment warranties.

ONCE PROOF OF PURCHASE HAS BEEN PROVIDED and the product is still within the stated warranted period…

PUNCH EQUIPMENT will perform repairs or effect replacement, at it’s option, with no cost to you, other than shipping costs incurred to and from our closest service facility.

This warranty does not cover claims for incidental or consequential damage due to normal wear and tear, improper use or neglect. This warranty is void if it’s found that the product has been subjected to unauthorised inspection/ alterations, faulty installation, abuse or damage as a result of failure to provide:

1. The recommended quantity of equipment to avoid gear being over-used (used wet or over-shared commercially)
2. Using equipment not specifically rated for that use
3. Failure to maintain and use gear as per our maintenance instructions

To request a warranty repair, either return the equipment to your PUNCH RETAIL OUTLET where you purchased – or call 13 000 (PUNCH) 78624 for a return authorisation number and send it back with your proof of purchase and a description of the difficulty you are experiencing, along with your name, address and contact phone number, along with return pre-paid packaging. Returns cannot be accepted without an aurthorisation number and pre-paid return post.

NB: With time and normal wear and tear, the materials used in these products will lose effectiveness and will require replacement. Products provide a degree of protection, but are not guaranteed to prevent injury, even when used correctly. *Also see Care/Technical Installation Instructions

Returns

For simple change of mind returns a balance will only be credited to your account. There will be no cash refunds.

Freight is fully the responsibility and cost of the customer for any return. Only undamaged “as new” in original packaging product can be returned with no foreign pricing or stickers. Goods returned after 24 days

Care/Technical Installation Instructions

GLOVES/PADS/MITTS/HEADGEAR

• Do not use gear wet – this is abuse.
• Dry your gear out of your training bag in a well ventilated area away from direct sunlight.
• Use minimal baby powder to remove odors.
• Always use cotton inners or wraps to prevent excessive sweat ruining the stitching/materials in products, Sweat/Rot damage is not warrantable.
• Ensure you have enough training gear to always use a dry set-especially in commercial use as over using a small insufficient amount of equipment is abuse and will void your warranty.
• Do not do push ups in boxing gloves unless they have “push up zone” printed on them.
• If the product is marked “washable” Hand wash separately in cold water, do not tumble dry, avoid washing more than 4 times per year.

BAGS

• Its recommended you have your equipment installed by a qualified tradesman to check what you are fixing into is suitable for the considerable forces that are generated with use.
• If you change the fittings or filling or adjust the strap/chain lengths you will void your warranty.
• Only use surgical spear gun rubber to fix the bag to the floor with the tie down feature.
• Avoid D ring wear on strap boxing bags by hanging them with 10mm rope instead of chain.
• Bags hung with twisted straps and chain is negligent assembly and may void warranty.
• Beating bags with weapons, striking with bare knuckles or shoes may puncture bags. Puncture damage is not warrantable.
• Avoid dragging bags or pulling back on straps. This form of damage is not warrantable.
• Avoid hanging bags near(within 1.5 meters) walls/mirrors and other gym equipment.
• Wipe bags down with disinfectant diluted in warm water once per week.
• Spray lubricate “D” rings and chains and places where moving metal parts touch once per week.
• WARNING: Inspect weekly for wear in strap rings, swivels, chains. Failure to do so can result in bag failing suddenly

FLOOR TO CEILING BALLS/SPEED BALLS

• Do not over inflate-especially in hot conditions-inflate until ball feels firm(not hard) and your thumbs can push into material approx 1.5cm.
• Changes in air temperature will require regular “topping up” of inflated bladders.
• Lick needle before inserting into bladders. Ensure you do not puncture bladders with needle.
• Ensure floor to ceiling ball springers are not set too tight (should have min 30cm movement in any direction) as any less will damage the ball.
• Ball straps and springers are perishable high wear and tear items and are excluded from warranty.
• Set height of floor to ceiling ball at approx chest height for best results.
• The fitting of non PUNCH EQUIPMENT accessories will void your warranty.
• Note-all bags /speed balls and floor to ceiling balls require weekly inflation/adjustment & maintenance.
• Never strike speed balls/pads or bags with bare knuckles.

GEL PADDING WARNING: Gel will melt if left in direct sunlight, within heated cars or tumble dried.

This abuse is not warrantable.